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Shipster by Australia Post gives you free standard delivery on eligible orders $25 and over. Sign up now for no joining fee and get two months* free membership.
Shipster by Australia Post gives you free standard delivery on eligible orders $25 and over
Public Relations, Fashion and Lifestyle Media Enquiries
Melissa Templeton
National Public Relations Manager
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Delivery
What are the delivery charges and timeframes?
Here's a summary of all our collection and delivery options. Visit the delivery page for full details.
| Delivery type | Charges | Timeframe |
|---|---|---|
| 3Hour Click & Collect | Free | Shop online and place your order before 1pm for pick-up |
| in-store within 3 hours. 7 days a week. Order after 1pm, your order will be ready to collect from 10am the next day | undefined | undefined |
| Click & Collect: store transfer | Free | Items transferred from a surrounding store within the same state:
|
| Same day delivery | $14.95 flat fee. | Order before 12pm AEST for delivery between 3pm-7pm in metro locations within your state. Orders placed after 12pm AEST will be delivered the next business day |
| Express delivery | $12.95 flat fee. | Delivery will occur between 9am – 5pm the next business day when you place an order before 12pm AEST |
| Standard delivery | Free delivery on orders $100 or over. $9.95 for orders up to $99.99 | 4-7 business days, including metro and most regional areas |
| 7-10 business days for regional Western Australia, Queensland and Northern Territory | undefined | undefined |
| Big & Bulky delivery | $75 delivery per item | 7 –14 business days, available in Metropolitan areas |
| Shipster | Two months' free. $6.95 per month. | Standard delivery times. Conditions apply. |
How do I track my order?
Shipped orders
If you’re a Myer online member, you can get an update on your order in your account. Just login and choose My orders.
If you’re not a member, your order progress information is still easy to find.
Once your order’s been dispatched, you’ll receive an email confirmation from us. The email will contain a tracking number and a link that will take you to the website where can follow the progress of your delivery. You can also enter your tracking number here.
Your tracking information won’t update until the shipping status becomes available from Australia Post. This normally takes about 24 hours from the receipt of ‘Your order is on its way’ confirmation email.
Every so often, your order might be dispatched from different locations. If that happens, we’ll send you an email with updated shipping details for each parcel.
Don’t worry, this won’t change the cost of your order.
Click & Collect orders
If you chose Click & Collect, you’ll receive an email once your order is ready for collection.
Only part of my order has been dispatched or delivered. Will I receive the additional goods I ordered?
Sometimes the items you’ve ordered are stored in different locations around Australia.
To get your order to you as quickly as possible, we often dispatch the items separately.
We’ll let you know via email whether there are any outstanding items that will be delivered separately or need to be collected at a later date.
The rest of your order should be with you in no time.
For more details, have a read of our terms and conditions.
Do I have to sign for my delivery?
Yes, we need a signature to successfully complete delivery of your goods. However, you can select a safe spot for Australia Post to leave your parcel at your own risk.
If no one’s home or there’s limited access to the address, Australia Post will leave a card letting you know where and when you can collect your order.
You may receive an SMS from Australia Post with more delivery options. If you select one of these options, Myer will no longer be able to track your parcel. Find out more information on the Australia Post website.
~Big & Bulky deliveries have their own set of rules. ~
For all the details, read the terms and conditions.
Do you deliver internationally?
We currently only deliver within Australia.
